Women's Relaxed Utility Cargo Sweatpants

Worldwide Delivery Available

We’re pleased to ship orders internationally. Whether you are nearby or ordering from overseas, your package will be prepared and sent with care.

Order Preparation & Transit Times

Preparation Time

Orders are handled Monday through Friday, excluding weekends and holidays. Please allow 2–5 business days for your items to be prepared and packed, especially during busy periods or holiday seasons.

Transit Time

1. Standard Delivery: 10–15 business days
2. FedEx: 3–5 business days. FedEx cannot deliver to PO Box addresses.
3. Delivery time starts once the carrier receives your package.
4. Need your order for a trip or gift? We recommend ordering early or choosing FedEx at checkout.
5. Remote Location Notice: Some remote destinations may require in-person pickup after the package arrives.

Delivery Fees & Import Charges

1. Shipping fees are calculated at checkout based on your delivery address.
2. In most cases, no extra customs duties are needed because those costs are included in your shipping fee.
3. Rare exceptions may apply in certain regions with special import regulations.

Order Confirmation & Tracking

After placing your order, you’ll receive a confirmation email with your order number. When your order ships, a second email will be sent with tracking details.

You can track your order anytime at: https://www.17track.net/en

Can’t locate your order details?

No problem. Contact our customer care team with your order number or shipping address, and we’ll be happy to help.

Delays & Important Notes

1. Events Outside Our Control

We work hard to deliver on time, but delays may happen due to customs checks, postal interruptions, natural disasters, extreme weather, public holidays, or emergency situations. We cannot be held responsible for delays caused by these factors.

2. Incorrect Address Notice

Please double-check your shipping address before placing your order. We are not responsible for lost or delayed packages caused by incorrect or incomplete addresses entered at checkout. If you notice a mistake after ordering, contact us as soon as possible and we’ll do our best to update it before your order ships.

3. Lost or Stolen Packages

Once a carrier marks a package as delivered, we are not responsible for lost or stolen items. If tracking shows “delivered” but you have not received your package, please:

• Check with neighbors or building management
• Look around the front and back of your house, garage, or nearby mailboxes
• Contact the carrier directly
• Reach out to us kindly so we can review whether a replacement package may be possible

4. Split Shipments

Some orders may be shipped in multiple packages due to item availability or size. If this occurs, each shipment will receive its own tracking number.

5. Undeliverable Packages

If a package is returned because of an incorrect address or failure to claim it, we can reship it to you. Additional shipping fees may apply. If you choose not to have it reshipped, we’ll issue a refund minus the original shipping cost.