Wholesale Terms

SAMPLE ORDERS

You may purchase the pieces you’d like to review at full price.

You can also reach out to us for a discount code to place an order for the items you want to inspect.

SHIPPING TERMS

* Orders are dispatched from our warehouse located in China.

* If the selected items are available: order handling takes 2-3 business days. (not including weekends or holidays)

* If the selected items are unavailable: production generally requires 30 days. (please refer to our email communication for the exact manufacturing timeline.)

* Please verify your shipping address before placing your order.

* MADEPANTS CANNOT BE HELD RESPONSIBLE FOR PACKAGES THAT ARE LOST OR STOLEN.

RETURN TERMS

Merchandise that has not been altered, worn, or washed may be returned for store credit. All items must include the original tags and labels and remain in the original polybags. If returned merchandise does not satisfy these conditions, we will be unable to complete the return. Written approval is required before sending back any merchandise. If you are unhappy with your order, please contact madepantsdenim@gmail.com within 7 business days from the delivery date. Accepted returns will receive a Return Authorization Number.

Please review every detail on your invoice as soon as your order arrives.

* Any incorrectly shipped item(s) must be reported within 7 days after delivery. Returns or exchanges for incorrectly shipped item(s) will only be honored when reported within 7 days from the delivery date.

* Any damaged item(s) must be reported within 14 days after delivery. Returns will only be accepted with a Return Authorization Number.

Please note that we are not liable for damage that may happen while an order is in transit.

- All approved returns will be issued as store credit to be used toward future orders only.

- Credit memos are processed within 5-7 business days after the returned item(s) are received.

- Unless the order was shipped incorrectly by us, original shipping costs are non-refundable, and return shipping costs are the customer’s responsibility.

We suggest purchasing extra insurance and using UPS as the shipping service with tracking available when returning items. We cannot be responsible for packages lost in transit.

Please contact us to receive the return address.